Tenant Selection
Applications, supporting documents and references are reviewed before a recommendation is made.
Property Management · Sydney
Property management with an owner's mindset.
From tenant selection to maintenance and rent reviews, we manage the day-to-day details and keep you informed when your input or a decision is needed.
Dux Properties
Hands-on.
Responsive.
Accountable.
Responsive.
Accountable.
Personal attention to your property, with clear communication at each step.
Hands-on
Close attention to every property
Responsive
Clear communication and follow-through
Selective
The right tenant matters
Practical
Rent, vacancy, maintenance and value considered together
Day-to-day management
Care for your property, throughout the tenancy.
We bring the day-to-day work together, from monitoring rent and arranging inspections to following up maintenance. You receive clear updates about the matters that need your attention.
Rent & Arrears
Rent monitoring, timely follow-up and practical action when payments fall behind.
Routine Inspections
Structured inspections with clear reporting so owners can see how their property is being maintained.
Maintenance
Reported issues are assessed, trades coordinated and costs discussed with you when approval is needed.
Compliance & NCAT
Tenancy compliance, notices, documentation and tribunal coordination when required.
Owner Communication
Clear explanations of the issue, the available options and any decision needed from you.
Routine inspections · Sample report
See how we document your property's condition
Our routine inspection reports bring together photographs organised by room, giving you a clearer view of your property's condition at the time of inspection. Browse this sample to see how Dux records an inspection.
View a sample inspection report
Would you like to discuss the care of your property? Speak with Vince about your property management needs.
Illustrative service scenario · Maintenance
What happens after a tenant reports a repair?
Suppose a tenant reports a leak beneath the kitchen sink. As the owner, you need to understand how urgent it is, what work may be needed and which costs require your approval.
We would first gather details and photographs from the tenant to assess the urgency. For routine repairs, we would coordinate an inspection or quote and explain the proposed work and costs requiring approval. Urgent issues would be progressed according to the circumstances and the authority in place.
Once the repair is arranged, we would coordinate access, follow up on completion and keep you informed of the outcome.
This scenario illustrates the service process. Arrangements depend on the property, management agreement and applicable requirements.
Why Dux
Attention to the details that affect your property.
Tenant suitability, rent, vacancy and maintenance are considered together, so our recommendations reflect the overall needs of your property.
Owner's mindset
Decisions are considered as if the property were our own.
Early action
Small issues are easier to manage before they become large ones.
Clear advice
We explain the options and recommend practical next steps.
Accountability
We respond to questions and keep track of outstanding matters.
Thinking of switching?
Changing managers starts with a clear handover plan.
If you are considering a change, tell us what you would like to improve. We can review your current arrangements and explain the proposed handover before you decide.
01
Talk to Dux
Tell us what is working and what is not.
02
Review the property
We review the tenancy and management situation before recommending a path forward.
03
Coordinate the handover
Once appointed, the management handover can be coordinated with the outgoing agency.
Leasing activity
Currently leasing.
Client experience
Trusted by property owners.
Responsive communication and genuine care for the property are themes that consistently appear in Dux client feedback.
★★★★★
“Professional, responsive and proactive in managing my property.”Matthew Yu Property Owner
★★★★★
“Reliable, helpful and always quick to respond whenever I need assistance.”Valentina C. Long-term Client
★★★★★
“Responsive and genuinely cares about your properties.”Clair Hsu Property Owner
Common questions
Before you appoint a property manager.
Clear answers should come before a management agreement.
How will Dux look after my property?
We stay involved in the day-to-day management of your property, follow up outstanding matters and explain the options when a decision is needed. You can discuss the property with us directly.
How do you select tenants?
We review applications, supporting documents and references, considering suitability for the property before making a recommendation to you.
What happens when maintenance is reported?
The issue is assessed, urgency is considered, and the owner is kept informed where approval or a decision is needed. The goal is to resolve genuine issues without losing sight of cost.
Can I change from my current property manager?
Yes. We can discuss your current tenancy and management arrangements and explain the proposed handover. The timing will depend on your existing agreement and circumstances.
How do I get a rental appraisal?
Contact Dux or call 02 9121 6264. We only need your name, contact details, property address and an optional message to keep the first step simple.
Let's talk about your property.
Whether your property is currently leased, becoming available or managed by another agency, a short conversation is a good place to start.